What is Paintless Dent Repair (PDR)?

Paintless Dent Repair reshapes metal from behind the panel to remove dents without sanding, filler, or repainting—preserving the factory finish and resale value.

Do you offer mobile dent repair? Which areas do you serve?

Yes. We are a mobile service covering Los Angeles County, including Woodland Hills, Encino, Sherman Oaks, Santa Monica, and nearby. Appointments are also available in Canoga Park.

How long does a typical PDR repair take?

Most door dings take 1–2 hours. Larger dents typically take 2–4 hours depending on size, depth, and panel access.

Is PDR cheaper than a body shop? Do you work with insurance?

Usually yes. Because there is no repainting or parts replacement, PDR often costs less and is faster. We provide documentation for insurance claims when applicable.

Can PDR fix every dent? What if the paint is cracked?

PDR works best when the paint is intact and the metal is not severely stretched or on sharp edges. If repainting is required, we will recommend the best repair option.

How do I get an estimate?

Use the Get Estimate form to upload a few clear photos at a 45° angle in good light. We will confirm price and availability, often the same day.

Privacy Policy

Last updated: July 1, 2025

Sprouse Paintless Dent Repair ("Sprouse PDR," "we," "us," or "our") operates sprousepdr.com. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data. By using this site you agree to the practices described below.

1. Information We Collect

When you submit a dent estimate request we collect:

Your name
Phone number
Email address
Vehicle information (year, make, model)
Photos or videos of the dent you upload
Your preferred contact method
Your IP address (for spam prevention)

We also collect standard website analytics data through Google Analytics, including pages visited, time on site, device type, and approximate location. This data is aggregated and not tied to your identity.

2. How We Use Your Information

We use the information you provide solely to:

Respond to your dent repair estimate request
Contact you via your preferred method (phone, text, or email)
Send you a confirmation of your submission
Improve our services and website experience
Prevent spam and fraudulent submissions

We do not use your information for marketing to third parties, sell your data, or send unsolicited communications unrelated to your estimate request.

3. Third-Party Services

To operate this site we share limited data with the following third-party services. Each has its own privacy policy governing how they handle data.

Resend — used to send email notifications and confirmation emails. Your name and email address are transmitted to deliver these messages.
TextBelt — used to send SMS alerts to our team when a new estimate request is submitted. Your submission details are included in these alerts.
Airtable — used internally to track estimate requests. Your submission information may be stored in our Airtable base.
Google Analytics — used to understand how visitors use our site. Analytics data is anonymized and subject to Google's Privacy Policy.
Amazon Web Services (S3) — photos and videos you upload are stored securely on AWS S3.

We do not share your information with any parties beyond those listed above.

4. Cookies

This site uses cookies to function properly and to collect analytics data. Specifically:

Session cookies — required for the site to function, including form security (CSRF protection).
Google Analytics cookies — used to track aggregate site usage. These are only set after you accept our cookie notice.
Preference cookies — we store your cookie consent choice in your browser's local storage.

You can control cookies through your browser settings. Disabling cookies may affect the functionality of some features.

5. Data Retention

We retain your estimate request information for as long as necessary to fulfil the purposes described in this policy, or as required by law. If you would like your information removed, please contact us and we will delete it within 30 days.

6. California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

Know what personal information we collect and how it is used
Request deletion of your personal information
Opt out of the sale of your personal information (we do not sell personal information)
Non-discrimination for exercising your privacy rights

To exercise any of these rights, contact us at the information below.

7. Children's Privacy

This site is not directed at children under the age of 13 and we do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will delete it promptly.

8. Security

We take reasonable measures to protect your information, including encrypted transmission (HTTPS) and secure cloud storage (AWS S3). However, no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the site after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or would like to request deletion of your data, please contact us:

Sprouse Paintless Dent Repair
Los Angeles, CA
Phone: (818) 274-7696
Website: sprousepdr.com